Privacy Policy
Welcome to Newcamp Finserv Private Limited. We understand and respect your privacy, and we are committed to protecting it. In order to provide transparency and clarity on how we collect and use your information, we have created this notice which outlines our online information practices and your options for providing and managing that information
We collect certain information from you when you provide it to us through our website or social media. Our aim in gathering this information is to improve our services to you. We take great care to maintain the accuracy and security of this information.
Protecting your privacy and data is extremely important to us. We take measures to ensure the security and confidentiality of any information shared with us. We will only use personally identifiable information for the purposes to which you have consented. However, we cannot guarantee the security of your information 100%, despite our efforts to protect it. Any information you transmit to us through our online services is done at your own risk.
Please note that you may receive calls related to service promotions, contests, and pools organized by us. Your information, whether public or private, will be held with us only. However, it may be transferred or given to our regulatory authorities and their related organizations, as well as any organizations or individuals with whom we have an interest for any reason, without your consent.
In addition of the services we provide to you, we may also use your personal information such as your mobile number and email address to send you newsletters, surveys, contest information, or updates on any new services that we believe may be beneficial to you. By subscribing to our services, you agree to allow Newcamp Finserv Private Limited to use your personal information for these purposes.
By submitting the 'Inquiry form' on this website or through any other means, including social media, you are providing your consent to allow us to contact you via phone call, SMS, or WhatsApp on the number provided by you. Even if your mobile number is registered on the National 'Do Not Disturb' registry, you agree to receive communication from us. We appreciate your trust in us and assure you that we will always respect your privacy.
Regulatory Information
SEBI Registered Investment Adviser Name
Newcamp Finserv Private Limited
Type of Registration
Body Corporate
SEBI Registeration Number
INA000020891
Validity of Registration
Aug 07, 2025 - Perpetual
Office Address
The Yard, Carlton Towers, A Wing, 3rd Floor, Old Airport Road, Bangalore, Karnataka, 560008
Contact Details
+91 70326 53376
Email ID
ria.po@activv.money
SEBI regional/local office address
Southern Regional Office (SRO)
Address :
7th Floor, 756-L, Anna Salai,
Chennai - 600002, Tamil Nadu
Tel. Board: +91-44- 28880222 / 28526686
Fax : +91-44 -28880333
E-mail : sebisro@sebi.gov.in
Complaint Status
Received From
Pending at the end of last month
Received
Resolved
Total pending
Pending complaints > 3 months
Average resolution time (in days)
Directly From Investors
0
0
0
0
0
0
SEBI Scores
0
0
0
0
0
0
Others (if any)
0
0
0
0
0
0
Number of complaints received during month against the IA due to impersonation by some other entity: 0
Average resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.
Grand Total
0
0
0
0
November 2024
0
0
0
0
December 2024
0
0
0
0
January 2025
0
0
0
0
February 2025
0
0
0
0
March 2025
0
0
0
0
April 2025
0
0
0
0
May 2025
0
0
0
0
Jun 2025
0
0
0
0
July 2025
0
0
0
0
August 2025
0
0
0
0
September 2025
0
0
0
0
October 2025
0
0
0
0
Month
Carried forward from previous month
Received
Resolved
Pending
Resolved - Inclusive of complaints of previous years resolved in the current year.
Pending - Inclusive of complaints pending as on the last day of the year.
Month
Carried forward from previous month
Received
Resolved
Pending
2025-2026
0
0
0
0
Grand Total
0
0
0
0
Resolved - Inclusive of complaints of previous years resolved in the current year.
Pending - Inclusive of complaints pending as on the last day of the year.
Disclosures
We are a SEBI Registered Investment Adviser having registration number - INA000020891
We are not affiliated with any other intermediaries, nor do receive any brokerage or commission from any third party.
No penalties/directions have been issued by the SEBI under the SEBI Act or any other regulatory body.
We do not recommend any stock broker or other intermediary to a client. Nor do we receive any consideration by way of remuneration or compensation or in any other form whatsoever from stock broker or other intermediary.
Investments in debt instruments are subject to reinvestment risks as interest rates prevailing on interest amount or maturity due dates may differ from the original coupon of the bond, which might result in the proceeds being invested at a lower rate
If client wants opinion in the specific positions made by him only, we will be able to suggest appropriate view on the securities. Such suggestion/view under any circumstances shall be considered as an opinion (not advice) from our side and we advise client to consider our opinion and not consultancy to make his/her final decision. We will not be liable for any losses whatsoever client may incur in accepting this opinion
Newcamp Finserv Private Limited and, its associates and employees might have positions or might have recommended to clients which might be in-line with the recommendations made here. Newcamp Finserv Private Limited, its associates or their family members may or may not trade or may have investments in the same recommendations.
The names of the products/nature of investments do not in any manner indicate their prospects or returns. The performance in the equity products may be adversely affected by the performance of individual companies, changes in the market place and industry specific and macro-economic factors.
We do not have any association in any manner with any issuer of products/ securities; this ensures that there are no actual or potential conflicts of interest. This also ensures that objectivity or independence in the carrying on of investment advisory services is not compromised.
Investment in market is subject to market risk, though best attempts are made for predicting markets, but no surety of return or accuracy of any kind is guaranteed.
We do not guarantee any profit/return.
The performance of the investments/products may be affected by changes in Government policies, general levels of interest rates and risks associated with trading volumes, liquidity and settlement systems in equity and debt markets.
We do not provide any profit/loss sharing services, guaranteed profit services, Demat services.
Disclaimers
Registration granted by SEBI, enlistment as IA with exchange and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors
The securities quoted, if any are for illustration only and are not recommendatory.
Investments in securities market are subject to market risks. Read all the related documents carefully before investing.
Escalation Matrix
Designation
Person Name
Address
Number
Working Hours
Customer Care
Piyush Lahoti
The Yard, Carlton Towers, Old Airport Road, Bangalore, Karnataka, 560008
7032653376
support@activv.money
10AM-7PM
(Mon-Sat)
Head of Customer Care
0
-
-
-
-
Compliance Officer
Anshul Gadgil
The Yard, Carlton Towers, Old Airport Road, Bangalore, Karnataka, 560008
9773252121
ria.compliance@activv.money
10AM-7PM
(Mon-Sat)
CEO
-
-
-
-
-
Principal Officer
Piyush Lahoti
The Yard, Carlton Towers, Old Airport Road, Bangalore, Karnataka, 560008
7032653376
ria.po@activv.money
10AM-7PM
(Mon-Sat)
The abovementioned details would facilitate the complainants to approach the concerned IA/RA before filing complaint to SEBI. For more details go to:
https://www.bseindia.com/markets/MarketInfo/DispNewNoticesCirculars.aspx?page=20241209-41
We aim to resolve all grievances within 21 working days from the date of receipt.
If your grievance is not resolved within this timeframe, you can escalate it to SEBI’s SCORES Platform (SEBI Complaints Redress System).
SCORES Portal: scores.sebi.gov.in.
In case you are unsatisfied with the resolution provided through our support or the SCORES platform, you can access the Online Dispute Resolution (ODR) Portal.
ODR Portal: smartodr.in
Investor Charter
Vision: Invest with knowledge & safety.
Mission: Every investor should be able to invest in right investment products based on their needs, manage and monitor them to meet their goals, access reports and enjoy financial wellness
To enter into an agreement with the client providing all details including fee details, aspects of Conflict-of-interest disclosure and maintaining confidentiality of information.
To do a proper and unbiased risk – profiling and suitability assessment of the client.
To conduct audit annually.
To disclose the status of complaints on its website.
To disclose the name, proprietor name, type of registration, registration number, validity, complete address with telephone numbers and associated SEBI Office details (i.e. Head office/ regional/ local Office) on its website.
To employ only qualified and certified employees.
To deal with clients only from official number.
To maintain records of interactions, with all clients including prospective clients (prior to onboarding), where any conversation related to advice has taken place.
To ensure that all advertisements are in adherence to the provisions of the Advertisement Code for Investment Advisers.
Not to discriminate in terms of services provided, among clients opting for same/similar products/services offered by investment adviser.
Onboarding of Clients
Sharing of agreement copy
Completing KYC of clients
Disclosure to Clients
To provide full disclosure about its business, affiliations, compensation in the agreement.
To not access client’s accounts or holdings for offering advice.
To disclose the risk profile to the client.
To disclose any conflict of interest of the investment advisory activities with any other activities of the investment adviser.
To disclose the extent of use of Artificial Intelligence tools in providing investment advisory services.
To provide investment advice to the client based on the risk-profiling of the clients and suitability of the client.
To treat all advisory clients with honesty and integrity.
To make adequate disclosure to the investor of all material facts such as risks, obligations, costs, etc. relating to the products or securities advised by the adviser.
To provide clear guidance and adequate caution notice to clients when providing investment advice for dealing in complex and high-risk financial products/services.
To ensure confidentiality of information shared by clients unless such information is required to be provided in furtherance of discharging legal obligations or a client has provided specific consent to share such information.
To disclose the timelines for the various services provided by the investment adviser to clients and ensure adherence to the said timelines.
Mode of filing the complaint with investment adviser:
In case of any grievance / complaint, an investor may approach the concerned Investment Adviser who shall strive to redress the grievance immediately, but not later than 21 days of the receipt of the grievance.
Mode of filing the complaint on SCORES or with Investment Adviser Administration and Supervisory Body (IAASB):
SCORES 2.0 (a web based centralized grievance redressal system of SEBI for facilitating effective grievance redressal in time-bound manner) (https://scores.sebi.gov.in)
First review done by designated body (IAASB)
Second review done by SEBI
Email to designated email ID of IAASB
If the Investor is not satisfied with the resolution provided by the Market Participants, then the Investor has the option to file the complaint/ grievance on SMARTODR platform for its resolution through online conciliation or arbitration.
With regard to physical complaints, investors may send their complaints to:
Office of Investor Assistance and Education,
Securities and Exchange Board of India,
SEBI Bhavan, Plot No. C4-A, ‘G’ Block,
Bandra-Kurla Complex, Bandra (E),
Mumbai - 400 051
Right to Privacy and Confidentiality
Right to Transparent Practices
Right to fair and Equitable Treatment
Right to Adequate Information
Right to Initial and Continuing Disclosure
Right to receive information about all the statutory and regulatory disclosures.
Right to Fair & True Advertisement
Right to Awareness about Service Parameters and Turnaround Times
Right to be informed of the timelines for each service
Right to be Heard and Satisfactory Grievance Redressal
Right to have timely redressal
Right to Suitability of the Financial Products
Right to Exit from Financial product or service in accordance with the terms of agreement with the investment adviser
Right to receive clear guidance and caution notice when dealing in Complex and High-Risk Financial Products and Services
Additional Rights to vulnerable consumers
Right to get access to services in a suitable manner even if differently abled
Right to provide feedback on the financial products and services used
Right against coercive, unfair, and one-sided clauses in financial agreements
Do’s
I. Always deal with SEBI registered Investment Advisers.
II. Ensure that the Investment Adviser has a valid registration certificate.
III. Check for SEBI registration number. Please refer to the list of all SEBI registered Investment Advisers which is available on SEBI website in the following link: SEBI Registered Investment Advisers
IV. Pay only advisory fees to your Investment Adviser. Make payments of advisory fees through banking channels only and maintain duly signed receipts mentioning the details of your payments. You may make payment of advisory fees through Centralised Fee Collection Mechanism (CeFCoM) of IAASB if investment adviser has opted for the mechanism.
V. Always ask for your risk profiling before accepting investment advice. Insist that Investment Adviser provides advisory strictly on the basis of your risk profiling and take into account available investment alternatives.
VI. Ask all relevant questions and clear your doubts with your Investment Adviser before acting on advice.
VII. Assess the risk–return profile of the investment as well as the liquidity and safety aspects before making investments.
VIII. Insist on getting the terms and conditions in writing duly signed and stamped. Read these terms and conditions carefully particularly regarding advisory fees, advisory plans, category of recommendations etc. before dealing with any Investment Adviser.
IX. Be vigilant in your transactions.
X. Approach the appropriate authorities for redressal of your doubts / grievances.
XI. Inform SEBI about Investment Advisers offering assured or guaranteed returns.
XII. Always be aware that you have the right to exit the service of an Investment Adviser.
XIII. Always be aware that you have the right to seek clarifications and clear guidance on advice.
XIV. Always be aware that you have the right to provide feedback to the Investment Adviser in respect of services received.
XV. Always be aware that you will not be bound by any clause, prescribed by the investment adviser, which is contravening any regulatory provisions.
Dont’s
I. Don’t fall for stock tips offered under the pretext of investment advice.
II. Do not provide funds for investment to the Investment Adviser.
III. Don’t fall for the promise of indicative or exorbitant or assured returns by the Investment Advisers. Don’t let greed overcome rational investment decisions.
IV. Don’t fall prey to luring advertisements or market rumours.
V. Avoid doing transactions only on the basis of phone calls or messages from any Investment adviser or its representatives.
VI. Don’t take decisions just because of repeated messages and calls by Investment Advisers.
VII. Do not fall prey to limited period discount or other incentive, gifts, etc. offered by Investment advisers.
VIII. Don’t rush into making investments that do not match your risk-taking appetite and investment goals.
IX. Do not share login credential and password of your trading, demat or bank accounts with the Investment Adviser.